Welcome to www.Wilelink.com's Guidelines for Law Enforcement Agencies

Guidelines for Law Enforcement Agencies

Last Updated: May 2026

support@wilelink.com | 732-640-6068 | wilelink.com

Introduction

These guidelines are for Law Enforcement Authorities (LEAs) and government agencies seeking information or assistance from WileLink Inc in connection with a legal investigation or legal process.

If you are a WileLink user seeking information about your own account please visit our Help Center at wilelink.com or contact support@wilelink.com.

WileLink Inc is incorporated in the State of New Jersey, United States of America. WileLink operates an AI-powered social commerce platform at www.wilelink.com that connects buyers and sellers. WileLink is the data controller for personal data collected through the platform.

About WileLink

WileLink is an AI-powered social commerce platform that combines a marketplace and a social network. Sellers list and sell products directly to buyers. WileLink charges a flat 9% platform fee on all transactions and sellers keep 91% of every sale. All payments are processed securely through Stripe.

WileLink collects the following user information:

Full name and email address

Phone number (for vendors)

Business name and structure (for vendors)

Country of registration

IP address and device information

Transaction history and order data

Bank account details (collected and stored by Stripe — not by WileLink)

How to Submit a Legal Request

Law enforcement agencies may submit legal requests to WileLink by email or postal mail. All requests must comply with applicable United States federal and state laws.

Submit legal requests to:

WileLink Inc

Attn: Legal Department — Ramond Martin

P.O. Box 532, Middlesex, NJ 08846, United States

Email: support@wilelink.com

Phone: 732-640-6068

WileLink will respond to valid legal requests in a timely manner in accordance with applicable law.

Format for Legal Requests

To help us process your request efficiently please ensure all legal requests include the following:

1. Form of Request

Requests must be typed or written in legible handwriting.

Requests must be sent from the official email address of the law enforcement agency.

A scanned copy of the duly signed and stamped legal request or notice must be attached.

Requests must be in English or translated into English.

Requests must comply with applicable United States federal and state laws.

2. Required Information

All legal requests must specifically include:

The applicable law or legal authority under which the information is being sought.

Precise details to identify the account or user including email address, phone number, or user ID.

The type of information being requested.

The purpose for seeking the information.

The name, badge number or ID, and contact details of the requesting officer.

The name and address of the requesting agency.

A case number or reference number where applicable.

Emergency Disclosure Requests

In cases involving an imminent threat to the life or safety of any person WileLink may voluntarily disclose information to law enforcement without a formal legal process where we have a good faith belief that the emergency justifies disclosure.

Emergency requests should be sent to support@wilelink.com with the subject line: EMERGENCY DISCLOSURE REQUEST. Please include all relevant details about the nature of the emergency.

Information WileLink Can Provide

Subject to valid legal process WileLink may be able to provide the following information:

Account registration information including name, email address, and registration date

IP address logs and login history

Device information

Transaction history and order data

Product listings and seller store information

Communication records on the platform where applicable

WileLink does not store full payment card details. All payment data is held by Stripe Inc. Law enforcement agencies seeking payment data should contact Stripe directly at stripe.com/legal/law-enforcement-guideline.

Limitations

WileLink will not provide information in response to requests that do not comply with applicable United States law.

WileLink will not provide information that would violate the privacy rights of users under applicable law.

WileLink reserves the right to notify users of legal requests unless prohibited by law or court order.

WileLink cannot provide information we do not collect or no longer retain.

Data Preservation Requests

Law enforcement agencies may request that WileLink preserve specific account data pending the submission of a formal legal request. Preservation requests should be submitted to support@wilelink.com and must include sufficient information to identify the account in question.

WileLink will preserve data for 90 days upon receipt of a valid preservation request. Extensions may be requested in writing.

Amendment

WileLink may update these guidelines from time to time to reflect changes in our practices, legal obligations, or platform operations. Material changes will be posted on the platform with an updated effective date.

Contact Us

For all law enforcement inquiries please contact:

WileLink Inc

Attn: Legal Department — Ramond Martin

P.O. Box 532, Middlesex, NJ 08846, United States

Email: support@wilelink.com

Phone: 732-640-6068

Website: wilelink.com

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