SELLER / VENDOR FAQs
What is WileLink?
WileLink is an AI-powered social commerce platform where sellers keep 91% of every sale. We charge a flat 9% platform fee on all transactions — one of the lowest in the industry. Sellers get their own branded storefront and a social feed to connect with buyers.
How does WileLink work for sellers?
Register as a seller, pay the one-time $50 verification fee, complete your Stripe KYC onboarding to receive payouts, and start listing your products. Every time you make a sale you keep 91% and WileLink keeps 9%.
How much does it cost to sell on WileLink?
There is a one-time $50 vendor verification fee to activate your seller account. After that WileLink charges a flat 9% platform fee on every sale. You keep 91% of every sale you make.
What subscription plans are available for sellers?
WileLink offers two plans:
- Basic Plan: Included with your $50 verification fee. List up to 20 products. No monthly fee.
- Pro Plan: $20 per month (promotional price — 75% off the regular price of $80 per month). Unlimited product listings and access to additional platform features.
Can I switch between the Basic and Pro plans?
Yes. You can upgrade from Basic to Pro or downgrade from Pro to Basic at any time through your seller dashboard.
How do I receive my earnings?
All payouts are processed through Stripe. After completing your Stripe KYC onboarding and connecting your bank account your earnings will be transferred directly to your bank account after each completed sale. Payout timing depends on Stripe's processing schedule.
How do I complete Stripe onboarding?
During seller registration you will be guided through the Stripe KYC process. You will need to provide your business information, identity verification, and bank account details. Once approved your account will be active for receiving payouts.
What is the 9% platform fee made up of?
The 9% total platform fee consists of a 2% transaction processing fee and a 7% platform service fee. You keep 91% of every sale.
How many products can I list?
On the Basic Plan you can list up to 20 products. On the Pro Plan you can list unlimited products.
Can I list any type of product on WileLink?
You can list legal physical products across a wide range of categories including fashion, electronics accessories, home goods, handmade items, and more. Products must comply with WileLink's Terms of Service. Counterfeit, illegal, hazardous, or prohibited products are not allowed.
What is the WileLink reputation system?
WileLink has a buyer feedback system that allows buyers to rate their experience with sellers after a completed purchase. Your reputation score is visible in your seller dashboard and helps build trust with future buyers.
How do I build a following on WileLink?
Use your social feed to post product updates, photos, and content. Buyers can follow your store and will be notified when you add new products or post updates. The more you engage the more loyal your buyer community becomes.
Is Live Video available?
WileLink Live Video is coming soon. We will notify all sellers when this feature launches.
How do I contact WileLink support?
Email us at support@wilelink.com or visit wilelink.com. Our team will respond within 5 business days.