How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track the status of your delivery on our website.
What are your delivery options?
We offer standard and express delivery options, depending on your location and the item(s) you have ordered. Delivery times and costs will be provided during the checkout process.
What types of products does your online store sell?
Our online store sells a wide variety of fashion products, including clothing, shoes, and accessories for men, women, and children. We offer a mix of styles, from casual and comfortable to elegant and formal.
How do I know what size to order?
On each product page, you will find a size chart that includes measurements for each size. We recommend measuring yourself and comparing your measurements to the size chart to ensure the best fit. If you are still unsure, please don't hesitate to contact us and we will be happy to assist you in finding the right size.
What is Wilelink?
Wilelink is a sophisticated multivendor online marketplace that connects buyers with sellers, enabling them to post advertisements and sell a variety of products.
How does Wilelink cater to sellers?
Sellers can choose between two pricing plans: a monthly subscription plan with no sales commission, or a free plan that includes a 5% sales commission on each item sold.
What is the cost of the monthly subscription plan for sellers?
The cost of the monthly subscription plan may vary. For the most up-to-date information on our subscription plans, please visit our Pricing page.
How do I post an advertisement on Wilelink?
To post an advertisement on Wilelink, first create an account, and select your desired pricing plan. Once logged in, you can create a new advertisement by clicking the "Post Ad" button and providing the necessary product details.
Can I switch between the monthly subscription plan and the free plan?
Yes, you can transition between the monthly subscription plan and the free plan at your discretion. Any changes will be implemented from the subsequent billing cycle.
How do I pay for the monthly subscription plan?
Payment for the monthly subscription plan requires a valid credit card. Your card will be automatically charged each month for the subscription fee.
How do I onboard Stripe and get my account approved for receiving payments from sales?
To receive payments from sales, sellers must onboard Stripe and have their accounts approved. To begin this process, follow the on-screen instructions during the account setup or visit our Help Center for a detailed guide.
What is the process for signing the agreement to activate my account for posting advertisements and conducting sales?
To activate your account for posting ads and making sales, you must sign a Wilelink agreement. Upon registration, you will receive an electronic copy of the agreement for review and signature. Your account will be activated once the signed agreement is received and approved by our team.
How are sales commissions processed on the free plan?
For sellers utilizing the free plan, Wilelink will automatically deduct a 5% commission from the total sale amount. The remaining balance will be transferred to the seller's Stripe account.
When and how do I receive my earnings?
Earnings from sales will be transferred to the seller's Stripe account within a specified time frame after the transaction has been completed. For more information on payment schedules, please refer to our Help Center or the terms of your agreement.
What podcast features does Wilelink offer?
Wilelink provides a dedicated podcast section, enabling users to create and share podcasts by uploading MP3 files, images, and textual content. Users can also select multiple categories to improve content discoverability.
How do I create a podcast on Wilelink?
To create a podcast, log in to your account and navigate to the podcast section. Click on "Create Podcast," then upload your MP3 files, images, and accompanying text. You can also select relevant categories to classify your content for easier discovery by listeners.
Are there any file format or size limitations for podcasts on Wilelink?
Podcast files must be in MP3 format to ensure compatibility across the platform. Please visit our Help Center for information on file size limits and recommendations on optimizing your audio files for the best user experience.
Can I edit or update my podcast after publishing?
Yes, you can edit or update your podcast after it has been published. To do so, navigate to your podcast in the dedicated section and select the "Edit" option. You can update the MP3 files, images, content text, and categories as needed.
How do I share my podcast on social media?
Once your podcast is published, you can share it on social media platforms by using the sharing icons available on the podcast page. Click on the desired platform's icon, and you will be guided through the sharing process.
Can I monetize my podcasts on Wilelink?
As of now, Wilelink does not offer a built-in monetization feature for podcasts. However, you can explore external sponsorship, advertising, or donation options to generate revenue from your podcasts.
Are there any guidelines or content restrictions for podcasts on Wilelink?
Podcasts on Wilelink must adhere to our community guidelines and content policies. Any content that is considered offensive, illegal, or in violation of our guidelines will be removed, and appropriate action will be taken against the account holder. Please review our Terms of Service and Community Guidelines for more information on content restrictions.
Social Media FAQs
What is Wilelink's social media section?
Wilelink's social media section is a dedicated feature similar to Facebook, allowing users to connect, share content, and engage with others within the platform. Users can create posts, like, comment, and follow others to create a vibrant and interactive community.
How do I access the social media section on Wilelink?
To access the social media section, log in to your Wilelink account and navigate to the designated area within the platform. You can start engaging with the community by creating posts, following users, and participating in discussions.
Can I connect with other Wilelink users and follow their activities?
Yes, you can connect with other Wilelink users by following their profiles. Once you follow someone, you'll be able to see their posts and activities in your personalized feed.
How do I create a post in the social media section?
To create a post, navigate to the social media section and locate the post composer. Enter your message, add images or links if desired, and click "Post" to share your content with the community.
What are the content guidelines for the social media section?
All content shared in the social media section must adhere to Wilelink's community guidelines and content policies. Any content that violates these guidelines, promotes illegal activities, or is deemed offensive may be removed, and appropriate action may be taken against the account holder. Please review our Terms of Service and Community Guidelines for more information on content restrictions.
Can I share my Wilelink marketplace listings, podcasts, or other content on the social media section?
Yes, you can share your Wilelink marketplace listings, podcasts, and other content directly to the social media section by using the built-in sharing options. This will help you promote your products, content, and engage with the Wilelink community.
How can I report inappropriate content or behavior on the social media section?
If you come across content or behavior that violates our community guidelines or appears inappropriate, please report it by clicking the "Report" button associated with the post or user in question. Our moderation team will review the report and take the necessary action to maintain a safe and respectful environment on the platform.